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Q: Are you bonded and insured? |
| A: Yes, We carry Liability Insurance including Workers Compensation and Bonding Insurance | |
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Q: Do I need to supply cleaning products? |
| A: No, we supply all cleaning supplies and equipment but if you prefer a particular product or your equipment just let us know and we will happy to use it | |
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Q: How do I pay for my cleaning services? |
| A: We accept payment by cash, check and money
order. happy to use it. |
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Q: Do we have to sign a contract? |
| A: We are confident in our ability to provide
quality service every time we
clean. You are free to cancel your regularly
scheduled cleaning at any
time. |
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Q: How do you access my home? |
| A: We must be able to access your home to
provide services. There are three choices: 1. - You may meet the cleaner. 2. - You may leave a key at some designated accessible place at your residence. 3. - You may leave a key on file in our key safe. |
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Q: What if my scheduled cleaning falls on a holiday? |
| A: If your scheduled cleaning falls on a
holiday, we will contact you to
reschedule your cleaning service. |
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Q: What if a member of your staff breaks something? |
| A: Accidents do occur occasionally. Our insurance
carriers will handle any major losses, while
we usually handle minor mishaps directly. |